For family practice and primary care
Stop charting at 9pm. Sign off before you walk out the door.
We build EHR inbox triage, prior auth handlers, referral coordination, and chart-closing tools for family medicine practices. Less pajama time. Lower burnout. Compliance officer signs off on the first read.
What we hear
Three moments you know.
Pajama time
90 minutes of charting after clinic, every night. Friday inbox at 80 messages. The work follows you home.
Prior auth flood
45 prior auths a week. Different portal, different login, different fax for every payer. Staff burns out and quits.
Referral graveyard
Send a referral. Hear back two weeks later that it was declined. Staff time wasted, patient stuck, you find out last.
What it actually looks like
Three real moments we fix.
End of day, 12 charts unsigned
Before
It is 6:45pm. You proofread the AI scribe output line by line because you are signing off on it. Half the time you rewrite the assessment anyway.
After
Notes pre-structured with the parts you actually edit on top. Specialty-specific phrasing for family medicine. Diagnosis pulled from your assessment, not invented.
Charts signed by 6pm. No proofreading marathon.
Friday inbox, 80 messages
Before
Lab results, refill requests, patient portal questions, specialist punt-backs. Each one needs a triage decision. You read every one.
After
Inbox triaged into urgent, normal, and patient-can-handle buckets. Drafts written for routine refills and result explanations. You review and send.
An hour of triage becomes 15 minutes of approval.
Prior auth for an MRI
Before
Staff calls the payer. 45 minutes on hold. Faxes the clinical justification. Waits 5 days for a decision. Patient calls every day asking.
After
PA packet built from the chart. CPT, ICD, clinical justification, and prior conservative therapy notes. Submitted through the payer portal. Status surfaces in your dashboard.
Submission in 4 minutes. Decision in 24 hours.
Specialist referral with handoff
Before
You write a referral. Staff faxes it. Specialist office calls back 10 days later to say it was incomplete. Patient is angry. You apologize.
After
Referral letter built from the chart. Specialist requirements known per practice. Status tracked: sent, received, scheduled, declined. You get notified when it stalls.
Referrals close. Nothing falls into the void.
What we build
Six automations we ship.
Each is a discrete system. You don't need all six. Start with one.
EHR inbox triage
Lab results, refill requests, and patient messages sorted by urgency. Routine drafts written. You review and approve.
Note finalization
AI scribe output reformatted to your editing pattern. Less proofreading, fewer rewrites, faster sign-off.
Prior auth handler
PA packets built from the chart, submitted to payer portals, status pulled back. Staff stops sitting on hold.
Referral coordination
Outbound referrals tracked end to end. You see when they stall. No more 10-day surprises.
Refill workflow
Routine refills auto-drafted with chart context. Controlled substances flagged for full physician review.
Pre-visit chart prep
Tomorrow's panel summarized: open issues, due labs, due screenings. You walk in ready, not catching up.
Investment
Straightforward pricing.
Discovery audit
$1,500 to $3,000
We map one process end to end and tell you exactly what to build. Written deliverable. Fixed price. No commitment to a build.
Build engagement
$8,000+
Weekly demos. Deployed to your infrastructure. You own the code when we ship. Quoted after discovery.
Operate retainer
$750+/mo
We monitor and maintain what we built. You get a direct line to the person who wrote the code. Cancel any month.
How we work
What you can count on.
Common questions
Things people ask before booking.
Does this work with Epic, Athena, or eClinicalWorks?
Yes. We integrate with Epic, Athena, eClinicalWorks, NextGen, and Cerner through their APIs and FHIR endpoints. We confirm available endpoints for your specific practice setup before quoting.
Is family medicine AI HIPAA compliant?
Yes. The system runs on your private infrastructure or in a HIPAA-compliant cloud account you control. PHI never leaves your network. We sign a BAA on every healthcare engagement.
Will this replace my AI scribe?
It can if you want, or it can run alongside one. Most family physicians keep the scribe for the audio capture and use our note finalization layer to cut proofreading time. Either way works.
How long until I see less pajama time?
Inbox triage and note finalization usually deploy in 2 to 3 weeks. Most physicians see 30 to 45 minutes of after-hours work disappear in the first month.